
Leader Mortgage Company,
Inc.'s policy is that the financial records of our customers and the
relationships between Leader Mortgage and our customers are confidential
and that the safekeeping of customer information is a priority of Leader
Mortgage.
We collect, retain and use information about our customers when we reasonably
believe that it will help administer our business or provide products,
services and other opportunities to them. We collect and retain information
about our customers only for specific business purposes, and we will tell
our customers why we are collecting and retaining it upon our customers'
request unless prohibited by law from doing so. We use information to protect
and administer our customer's records, accounts and funds; to comply with
certain laws and regulations; to help us design or improve our products
and services; and to understand our customers financial needs so that we
can provide our customers with quality products and superior service.
Purpose and Objectives
The purpose of this policy
is to define specific principles for Leader Mortgage to follow in compliance
with customers' rights and existing laws as respects personal non-public
information.
- No employee other than
Leader Mortgage's designated representative(s) is authorized to divulge
financial information or records of a customer to anyone outside Leader
Mortgage.
- It is the policy of Leader Mortgage
Company, Inc. to cooperate with governmental agencies in their properly made, legitimate requests for information and only in compliance with the
specific requirements of the Right to Financial Privacy Act.
- It is the responsibility of
each department manager to ensure that Leader Mortgage employees in their
area understand the importance of confidentiality and customer privacy
and receive training in responding to requests for information appropriate
for the types of requests that may be received by that area.
Expectation of Privacy
Leader Mortgage recognizes and respects the privacy expectations of our
customers. Information about individual customers will be collected, retained
and used only where Leader Mortgage reasonably believes it would be useful
and allowed by law to administer Leader Mortgage's business and to provide
products, services and other opportunities to its customers. Information,
even of a general type, may not be disclosed except to the extent consistent
with this Policy nor should such information be used in any manner to benefit
Leader Mortgage employees or any other person.
Account Information
Leader Mortgage's goal is that a customer's financial information is accurate,
current and complete in accordance with reasonable Leader Mortgage standards.
Leader Mortgage Company, Inc. will respond to requests by customers to
correct inaccurate information in a timely manner. To the extent applicable,
the handling of assertions of incorrect information shall be in compliance
with state and federal Fair Credit Reporting requirements and applicable
Federal Reserve Regulations (such as those that exist pursuant to Regulation
E governing Electronic Funds Transfers).
Restrictions on the Disclosure
of Account Information
Leader Mortgage will not reveal confidential customer information to third
parties except in the following instances:
The information is provided to any affiliate of Leader Mortgage that may
now exist or hereafter be established;
- As necessary to effect, administer
or enforce a transaction requested or authorized by the consumer;
- To service or process a financial
product or service requested or authorized by the consumer;
- To protect the confidentiality
or security of our customers records pertaining to the consumer, service,
product or transaction;
- To protect against or prevent
actual or potential fraud, unauthorized transactions, claims or other liability;
- For required institutional risk
control or for resolving consumer disputes or inquiries;
- To persons holding a legal or
beneficial interest relating to the consumer or to persons acting in a
fiduciary or representative capacity on behalf of the consumer;
- To provide information to insurance
rate advisory organizations, guaranty funds or agencies, agencies that
are rating our customers, persons that are assessing our customers compliance
with industry standards;
- To our customers attorneys,
accountants and auditors;
- To our attorneys, consultants,
accountants and auditors;
- To the extent specifically permitted
or required under other provisions of law and in accordance with the Right
to Financial Privacy Act of 1978 (to law enforcement agencies, including
government regulators);
- To a consumer reporting agency
in accordance with the Fair Credit Reporting Act;
- In connection with a proposed
or actual sale, merger, transfer or exchange of all or a portion of a
business or operating unit if the disclosure of nonpublic personal information
concerns solely consumers of such business or unit;
- To comply with Federal, State
or local laws, rules and other applicable legal requirements;
- To comply with a properly authorized
civil, criminal or regulatory investigation, or subpoena or summons by
Federal, State or local authorities; or
- To respond to judicial process
or government regulatory authorities having jurisdiction over our customers
for examination, compliance or other purposes as authorized by law.
We do not provide account or
personal information to unaffiliated third parties for the purpose of independent
telemarketing or direct mail marketing of any non-financial products or
services of those companies. However, we may also share information with
unaffiliated companies when they assist us in providing products and services
to our customers or we offer such products and services jointly.
Access to Information
Leader Mortgage will maintain appropriate security standards and procedures
regarding unauthorized access to customer information. Employee access
to personally identifiable information will be limited to those with a
business reason for knowing such information. If personally identifiable
customer information is provided to a third party, Leader Mortgage will
insist that the third party adhere to similar privacy principles that provide
for keeping such information confidential.
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